When will my order ship?

• Once you place an order, it will be confirmed within one business day. Our typical shipping time is one to three business days on in-stock merchandise. If you order on a Friday, Saturday, or Sunday, it should ship out on Monday.  In the event we are out of stock on the item you have selected, you will be notified via email. Your card will not be charged if we are out of stock. To check the status of your order, click on "MY ACCOUNT" link on the top of this page.

What are your shipping options?

• Rates for shipping are calculated based on the weight of your package, your location and the speed of delivery. Shipping costs are automatically calculated for you in your shopping cart as you place your order. We're continually trying to find ways of decreasing the cost of shipping and handling so we can pass these savings on to our customers.
  
  At Tailwaggers, we ship to anywhere in the contiguous U.S. states (We cannot ship to a PO Box). UPS ground shipping takes 1-7 business days to arrive once it leaves our warehouse in Los Angeles, California.  Please allow up to 10+ shipping days for orders shipping to APO/FPO addresses. When your order ships, you will receive a shipping confirmation email with a tracking number and you can use to track your order.